Shipping policy

Last Updated: October 3, 2026

Thank you for shopping with Naikpai. We are committed to providing a smooth and reliable shipping experience for all our customers.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or U.S. public holidays. During holidays, sales events, or periods of high order volume, processing may take additional time.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

2. Shipping Times

Estimated delivery times may vary depending on your location, shipping method, carrier delays, weather, and other circumstances beyond our control.

Typical delivery times within the United States are:

  • Standard Shipping: 3–7 business days

  • Processing Time: 1–3 business days

Please note that these are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the delivery address, order size, weight, and available shipping method.

From time to time, Naikpai may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our website.

4. Order Tracking

Once your order has been shipped, we will provide tracking information by email when tracking is available.

Please allow some time for the carrier's tracking system to update after the shipping label has been created.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

6. Delayed, Lost, or Damaged Packages

Naikpai is not responsible for delays caused by shipping carriers, severe weather, natural disasters, customs issues, or other circumstances outside our control.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at naikpaishop@gmail.com so we can assist you with the appropriate next steps.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and product.

7. Delivery Issues

If tracking shows that your order has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the carrier.

If you still cannot locate your package, contact us at naikpaishop@gmail.com, and we will do our best to assist you.

8. International Shipping

If international shipping is available for a particular product, delivery times and shipping charges will be calculated at checkout.

International customers may be responsible for customs duties, taxes, or other import fees imposed by their country. These charges are not included in the product price or shipping charge unless specifically stated.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Trade Name: Naikpai
Phone: +1 456-555-7687
Email: naikpaishop@gmail.com
Address: Flaam St, Toms River, NJ 08753, United States